Our Reviews

They are always great at the service department. We like working with Brian

Rob was great from start to finish! I appreciated the time he took to find me the right vehicle I wanted!

The process was seamless and quick! Thank you for your 5 star service that goes above and beyond the norm

Friendly

Thank you for picking up and returning my car. This was a service I was not expecting! The professional and friendly way I was treated was amazing. Thank you!

This was the easiest time i have ever had when getting a new vehicle. Everyone was very nice and helpful. Would 100% recommend!

The whole team at Wells River Chevrolet was very knowledgeable, friendly and extremely easy to work with. Especially Ted and Grace. I have bought 3 or 4 Silverados from them and if I need another one this is the dealer I will choose.

Always a good experience. Great folks.

Great service as always

Amazing Service Experience !!!

everybody was very compassionate, and everybody was easy to deal with

It was completed on time and as requested Great Team !!!

We had a wonderful experience with Wells River Chevy as we always do. We can not imagine going anywhere else. Everyone is so accommodating and super friendly. They don't leave us out of any of the details in our purchase.

Routine service visit, in and out very quickly. Thank You!

In the past year my husband pasted away. Since that time Wells River Chevy has gone out of their way to make sure that both my truck and car were in good running condition. This past week I went to have the winter tires put on. In addition to that I asked Brian, at the service desk, if someone could look for a brass Angel visor clip that had fallen off and ended up somewhere in the car. I had looked twice and my daughter also looked and came up with nothing. Low and behold they found it !!! What a relief to have the angel back where it belongs.

Everyone is so pleasant in your service department!

They replaced my back brakes all good!

Very good service everything is fixed

Sales staff were professional, knowledgeable and patient.

Needed an oil change. Asked Brian to have the tech check my brakes to see if the sensor on the dash wasn't accurate estimate of brake life remaining. Turns out that it was pretty optimistic, so Brian gave me a loaner and I went on my merry way while they replaced my brakes and rotors. They also rotated my tires and balanced my wheels. It drives so nice and I know that I'm not going to get stranded in another state on my travels, and have some dealership take advantage of my situation. I go nowhere else but Wells River Chevy for vehicles or service on them. It's been that way for 20 years. They always put GM parts on, which are warrantied and I've never had a problem. Once they do a repair or maintenance, that's the last time I'm there until the next service need. I've lived in many states, and travel frequently to California, and Georgia, and I have to say this is the best dealership I have ever ever used. Thank you so much to Brian, Jon, Matt, and all the techs for going the extra mile every time.

Ted Cooper was very friendly, polite and professional.

Wonderful experience as always.

It was refreshing,

Brian is super easy to work with. Scheduling service is super easy and their service reminders are very helpful for me as I work long hours and don't always remember the small details. Brian estimated service time so I knew if I would wait in their very accommodating waiting room or take a walk. His timing was pretty much exact. These guys do a great job and keep it affordable.

Always wonderful

Always great

The team was very helpful with my concerns, and were informative.

Very pleased from day 1. Bree in sales was very quick getting my deal completed. Had two minor issues, which I expect, with a used vehicle. Service got it in, repaired, and on the road sooner than I expected. 100%satisfied with the dealership, as a whole, and recommend anyone looking for a new, or used vehicle, check with Bree, and the crew at Wells River Chevrolet. You will not be disappointed!!

The tecks are always very knowledgeable and keep you informed about progress of the repair or service.

Another awesome experience with the service and parts departments. Needed new shocks on Silverado. Between a lot of research and discussions with Matt and Brian my truck is better than it was when new (which was great to begin with). New tires are being mounted on my "summer" wheels, so I'm all ready prepared for next spring! This is the best dealership I have ever done business with, and I have lived in many places, and travel a lot. I try to have all my maintenance done at Wells River Chevy. Thanks guys!!

Got me in on time and out in a very good time, thanks again guys great job, very happy dealing with Brian and the gang at Wells River Chevrolet

Always good service

Nice variety of vehicles to choose from.

Was there for vehicle inspection. Was in and back on the road in less than 45 minutes. Well done.

I ordered a new 2026 LTZ 3500 crew cab SWB Duramax in Sterling grey. It came in exactly the time frame we thought. Truck was detailed and ready to go when I showed up to pick it up. Breanna was excellent - Financing signing was quick and easy! Sales person Rob Ward was easy to work with and helped while I was selecting my options.He knows his Chevrolet,s . Love my new truck !

The staff is great!

It went fine and it didn't take as much to fix the part that needed to be fixed

Got me right in and took care of my needs and got e on my way, great job guys, thank you

Always friendly, know their stuff, and do great work.

they did a great job, all was explained out and done right.

Seasonal wheel change. Fast visit . Great as always 🤗

Always a pleasant experience at the dealership, very professional, friendly, and efficient.

very accomedating,veryhelpful,pleasant

Good job!

Service was performed well

The manager is a very nice person and I am happy for him and the team that he has played a very good role the service department has been very good to me thanks to Brian

Absolutely great experience. Ted helped me get something I wanted within my budget and didn't try to sell me something I had no interest in like other dealerships do. Very straightforward and and honest. 21/10 recommend. Tell em I sent ya lolx

Fast and courteous service as always.

Vehicle was in for scheduled maintenance. As always the Service Department was right on time and had everything done quickly. You can't go wrong for sales or service!

Service very honest

As always a pleasant experience!

John was very helpful and apologetic. However, when I made the appointment for an oil change I was told it could take an hour or more. When I asked if there would be a vehicle I could use to run errands I was told they would have a vehicle reserved for me. Unfortunately when I arrived I was told all 4 cars were in use and there was no record of when any would be returned. I was pleased they did install the cargo mat I purchased but was disappointed they did not wash my car. Last time I had an oil change the car came out spotless.

Showed up, turned in my keys, went up front talked to John about the 2027 Silverados, wasn't long Brian came up my truck was done all set, what more can you ask for, great job guys as usual. I recommend Wells River Chevrolet to everybody, trust they are the best, great job and Merry Christmas guys

This is for my service on 12/23/25. My truck threw a code that required a new Catalytic Converter. They had the Cat in stock, plus 1 of 3 sensors. After discussion with Brian regarding the scope of the repair, I decided to replace all 3 sensors even though they were not failed (at the present time!). They didn't have 2 of them in stock, BUT, Matt found them at another dealership, and Brian sent a driver to get them, and gave me a loaner since the repair would take several hours. The repair went smoothly and I am able to travel for the holiday. Wells River Chevy is an awesome dealership, and the service department is AMAZING. Between this service department and the fact that I use only GM parts (they are warrantied), I have not been stranded on a trip in the last 20 years. Thank you WRC 🤗👍.

Excellent service experience

They fixed the problem

The service department at Wells River Chevrolet is the best!

The service department at Wells River Chevrolet is the best I’ve ever been to. All great people, great communicators, and excellent work. I drive past many other places to make the 40 minute drive to go to Wells River Chevrolet because I trust in their work.

I had a great experience working with Brianna Bean. She worked with me on special ordering my Z71 Traverse and we worked through all the bumps patiently together. I love my new SUV!

I had an awesome experience with Brianna, did most of it via text and she answer no matter what time of day it was

I stopped into the service desk to see what could be done about a tire that was losing air. Brian asked if I had time right then as he would see if he had someone who could look at it. I said that was fine and went out to the waiting area. About a half hour later, Brian came out and said it was all fixed. I thought I'd probably have to make an appointment, so I was very pleased that they could get me in and fix the tire that day.

They do a terrific job

Fast and friendly service

Service picked up my car I was in hospital they serviced my car and brought back thank you service

Very professionals, in and out in now time,'m highly impressed.

Service was great! Very quick in and out.

Great dealership experience! My salesperson, Ted Cooper, was straight forward, helpful with the process and made me familiar with the technology in my new truck. A small dealership that can perform like the bigger dealerships 30 - 40 miles away from my home.

Sales man was great. Knew what we were looking for. Great atmosphere.

I had my winter tires taken off and summer tires put on. The service was fast and everyone was very friendly and accommodating.

Always super helpful and always willing to work with costumers

People were great, the truck is great, the paperwork is a pain. Thanks, Rob

The dealership got me in right away and the customer service was above expectations! Including having the coffee ready!

Always a pleasure doing business with the folks at Wells River Chevy. That's why I keep gpoing back!

Friendly, competent and informative. The percentage for my air filter was looking like it needed to be replaced. They said it was very clean so they reset the percentage. I know of other dealerships that would have replaced it anyway. Thanks guys.

The service dept was behind schedule, so I had to wait longer than usual.

We are very satisfied with the service department at Wells River. Unfortunately the same cannot be said for our 2025 Chevrolet Equinox. Since December 2025 the Equinox has been in the Service Shop every month and sometimes twice a month for problems with the electronics having to be fixed or replaced. Everything from AWD, OnStar, Google Maps, Automatic High Beam and the battery was completely drained twice. Brian in the service department did his best but it meant often fixing the problem only to discover the electronic item had to be replaced. This meant long waits to get the electronic parts and time to reprogram everything. Fortunately Brian made sure we had a loaner vehicle so we weren’t left without a car. We just had the Chevrolet Equinox inspection completed on May 21, 2026 and today the engine light is on saying the Emissions System needs to be service in 7 days. Will this ever end???

They always do a great job.

always helpful.

Always a great team!

All good

Picked up and delivered when done.

The best dealership I have ever done business with at age 76years!!!

Excellent, took care of a couple issues under warranty. Brian Newton is awesome to deal with.

The people at Wells River Chevy have always been knowledgeable and helpful. Always a pleasure to work with and this is why I keep gpoing back.

Found what was wrong and replaced it work great

Cheerful, professional and respectful of our time. Many thanks from a continuing loyal customer!

Best Sales Experience my wife and I have ever had. Brianna, my Salesperson was amazing. Highly recommend this dealership. A +++

Was treated very fairly, felt comfortable, has a family and trusting atmosphere

Fast, professional and down to earth.

In and Out Fast

Repaired my truck quickly so I could use it for our camping trip!